I appreciate the strategies shared earlier; they are all great ideas.

  • In addition, I would recommend checking-in with the team (before meeting with family) to help assess health literacy of child and their family;  assess what info has already been shared and how family is coping.
  • Use the ask, talk, ask format with families. For example, ask them to share what they already know; provide education and ask how that could affect their child.
  • For single parents, invite them to bring a relative or friend for support.
  • It is important to share risks, complications, success and failure rates—but read the room to be sure it’s not too much info at one time.
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