I think my main goal would be to first gain an understanding of where the patient and family are as far as the diagnosis and ask whatever questions they may have. After that, try to assess the ability and desire to want to take in more information regarding treatment options for possible infertility. Being able to meet the patient and family where they currently are in the process and providing them with the amount of information that may be digestible to them at one time. Allow adequate time for questions and also allow for the patient and family to express their feelings to what is being presented to them. It is important to use good listening skills and provide additional support resources wherever possible.