I agree. While I don’t have much experience with AYA patients, as an infusion nurse, many times we receive patients who were just bombarded with their new diagnosis, plan, medication side effects within a day or 2 and now they have to sit in for their treatment only to hear us repeating their expectations with their regimen.
But I do find repetition helpful especially with different health team members. As everyone is different giving explanations and how they grasp the content of the topic. In this case, the doctors had briefly explained to the patient fertility options before they were referred to the psychologist, therefore at least some of the shock was gone by the time they had their second encounter with the topic.